connection mode locked

[HEIS]

I am running on an android. And when i go to setup everything i get gateway mode but on some of my android devices i get ssl mode. the problem is it will not let me change modes. the modes are locked and i cannot find anywhere that it can unlock it. i am setting up several phones but only one or two are having issues. any thoughts would be appreciated.

 

[christopher.flores]

Hi Heis,

The connection mode can only be toggled when adding a 2X Connection.

If you are adding a SecureRDP or normal RDP connection, the option will be grayed out.

Thanks

 

[HEIS]

Wghat i am getting is a secureced ssl mode for some systems and gateway mode in others. but so far all the sysytems i am working in will not allow me to change between ssl and gateway. when i tell it to add a new connection the 2x secureremotedesktop is set to ssl mode. if this is the case even using standard rdp will not get me in. If it is in gateway mode when i add connecion it works fine but if i start a new connection and 2x srd is set to secure i cannot get on.