1. 

   Nathan_T Bit poster

   Messages:

   3

   Is the support@parallels.com email address no longer monitored? I emailed it 9 days ago, and still haven't received a reply. I didn't think much of it at first, given it was a holiday in the USA - but I would have expected a reply by now.
   
   (Not a tech support query. I need a human)

    

   Nathan_T, Dec 1, 2015

   #1
2. 

   PaulChristopher@Parallels Product Expert Staff Member

   Messages:

   3,158

   Hello Nathan, we do apologise for the delay in response. Kindly provide the support request number, so that we can check it for you. Thanks!

    

   PaulChristopher@Parallels, Dec 5, 2015

   #2

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