Thread was moved from "General Discussions > User Solutions and Workarounds" to "Parallels Desktop for Mac > General Questions".
Stacey M
To whom it shall concern:
I have several customers that are interested in the installation of Parallels on their Mac systems, and wanted to get information on how to convert to Parallels.
Indeed, it was quite instructive that today, when I contacted Parallels, I got what clearly was an unprofessional and unknowledgeable support technician after spending almost 1 hour on hold awaiting his getting the time to pick up the phone. Although, to the credit of Parallels they did accurately predict (while I was on hold) that it would take almost 56 minutes before I would talk to a technician, so that was good at least.
Scenario 1:
I have a customer that has MacOS installed, and additionally, uses Boot Camp to startup Windows XP as well in a separate Boot Camp partition.
This customer is interested in purchasing and installing Parallels, but wants to do so only if there is a way to convert his Boot Camp partition to a flat file virtual drive, and then be able deinstall the Boot Camp and return the disk space to MacOS.
Oddly the technician I spoke to at Parallels was completely clueless as to what his own transporter product did as well as how it would function with Parallels, so I am reduced to using this forum to get an answer.
Scenario 2:
A second customer has a hard drive that he did a "DD" image of and moved the "DD" image to the Mac.
How can this image be converted to a flat file for use with Parallels as a virtual disk?
A few other questions:
One of my customers has an opportunity to purchase a "new in the box" copy of a 2.x version of Parallels, would he receive a free upgrade to 3.x, and for how long or how many upgrades would he get?
Stuart
Last edited by a moderator: Sep 14, 2007