CTRL/SHIFT not working in RDP

Discussion in 'Windows Virtual Machine' started by IanV2, Nov 13, 2018.

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  1. IanV2

    IanV2 Bit poster

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    2
    I run Parallels 14 on Mojave and Windows 10 as guest.

    In Windows 10 when I use Microsoft RDP, the Shift and CTRL don't work and many keystrokes also fail.

    I tried this in the boot order but it didn't work. https://kb.parallels.com/123602
     
    IanV2, Nov 13, 2018
    #1
  2. Sathiya@Parallels

    Sathiya@Parallels Guest

    Hi IanV2. Please start the virtual machine, select Actions (from the Mac menu bar) -> Configure -> Hardware -> Keyboard & Mouse. Then set the keyboard option to 'Optimize or Don't optimize for games' and check whether the keys are working fine in any one of those options.
     
    Sathiya@Parallels, Nov 13, 2018
    #2
  3. IanV2

    IanV2 Bit poster

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    2
    Thank you. Setting Keyboard to "Optimize for Games" fixed it
     
    IanV2, Nov 13, 2018
    #3
  4. Sathiya@Parallels

    Sathiya@Parallels Guest

    You are welcome. Nice to know that it is fixed. Please post again for additional queries.
     
    Sathiya@Parallels, Nov 13, 2018
    #4

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