Customer Service: N O T

VTMac - why don't you get off the forum? You are not helpful, you are critical. Criticism is the last thing we need to hear when we are having problems with our VM. I solved my problem. I devised a solution from posts of several people both on this site and other sites. Within 1 minute of figuring it out my computer was running smoother than it ever has. If you want to masquerade around as a senior member, be an example we can learn something from. If you want to be a critic, I am sure there are many sites out there that will want to hear your useless, negative comments. Thanks DKP for pointing out the fact that Parallels doesn't do a great job of warning people about beta versions. I learned beta's are not great....the hard way. Anyone having problems with Parallels tools not loading can look at my new post. Thanks to the helpful pointers many of you provide on this site.