Data loss in windows 7 guest (after chkdsk)

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peterm7

Bit poster
Hello,
  • a macbook with maverick OS and Windows 7 parallels 9 VM had a crash.
  • Windows was only booting into repair-mode for hours, as far as I know it was canceled.
  • later we rightclick the *.pvm File and opened with parallels mounter we saw a C:\FOUND.000 Folder (with chk files/folders) and no Customfolders under C:\Users\User1 (only 2 windows folders)
  • we used tool deCHK to convert the files, but the amount was small
1) What was the cause of it?
2) How to avoid such problem, do you heart of it often?
2) Do you think we did all right? (but we forgot to backup before)
Thx in advance
 
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