Deactivate Parallels Desktop 10 - moved to new machine

Discussion in 'General Questions' started by DarrenG1, Apr 15, 2017.

  1. AdamP8

    AdamP8 Bit poster

    We are trying to deactivate a Parallels 10 to move to new computer. Thanks.
  2. Adam9

    Adam9 Bit poster

    I am trying to deactivate a license from a computer to transfer to a new computer. Thanks.
  3. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Hi AdamP8. On the new Mac, please quit Parallels Desktop. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
    Hello Adam9. Thanks for reaching out. Please check our private message.

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