Delayed response when clicking

[Beiteltjie]

I've had a problem that there is a slight delay in response when clicking with a mouse in Windows since upgrading to Parallels 4.0. It is extremely irritating, as I sometimes click on a button then move the mouse away, only to find the mouse click event was not triggered while on the button but thereafter. This also happens often in Excel when clicking on a cell and then moving the mouse. A range of cells is then selected instead of the one cell.

Has anyone experienced a similar problem, and if so how can I resolve it?

 

[Srinivasulu.V]

Hello,

Please install Parallels tools and check for the status.

If Parallels Tools are already installed then perform a complete uninstall and reinstall of Parallels Tools by following the below steps :

1) On the windows side go to Control Panel => Click on Security Center and turn off Windows Firewall and also Anti virus.

2) Please disable the Parallel Internet Security (Kaspersky).

3) Go to Control Panel => Go to Add or remove Programs => Remove Parallel tools completely.

4) After the Parallel tools are removed then launch Parallels Desktop, on the Menu bar click on Virtual machine.

5) Click on install Parallel tools => Click on Continue and proceed with the installation.

6) Kindly keep a check if you get the confirmation message that " Parallel tools are successfully installed."

7) Restart the Windows Operating System and the Mac.


If the issue is still not resolved then follow the information mentioned in the below article :

http://kb.parallels.com/en/6027