Desktop Icons disappering

Discussion in 'Parallels Toolbox for Mac' started by RalphS8, Aug 7, 2023.

  1. RalphS8

    RalphS8 Bit poster

    Hi I use a Mac with two screens. Since about 3 month I get from time to time, when the computer is not used for an hour or so, that suddenly all Icons disappear on my screen. I can see the Icons in the Terminal, but not in the finder. Usually a recover with time machine works. I tried the command
    defaults write CreateDesktop true; killall Finder. I think that worked as well one time.
    Searching for the reason, I think, the the error is caused for any reasons through the presentation mode. I unclicked now hide desktop files in presentation mode. Till now the error did not happen again.
    So I assume it must be an error caused for any reasons through presentation mode.
    Can somebody look into that ?
  2. Aydaskhan Asochakov

    Aydaskhan Asochakov Staff Member

    Thank you for posting on Parallels Forum.
    To let us proceed with investigation, kindly reproduce the issue and collect a technical report as per this article:
    then copy the report's 9-digit ID and provide it in reply message.
    Looking forward to hearing from you.

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