Do Not Sleep

Discussion in 'Parallels Toolbox for Mac' started by JohnP67, Aug 18, 2023.

  1. JohnP67

    JohnP67 Bit poster

    Messages:
    7
    When I start my M2 MacBook Pro and close the lid the display turns off as it should when on power or battery.
    Once I activate do not sleep and then deactivate it when I close the lid the display will no longer turn off when on battery.
    if I plug it into power then the display will turn off when I close the lid.
    I can prove this all the time by removing and plugging in power and closing the lid.
    The only way to stop this is by a reboot of the Mac and not activating Do Not Sleep and it works fine.
    Anyone else have this issue, can this be looked into by the support team ?
    Thanks.
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    539
    Hello,
    For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thank you.
     
  3. JohnP67

    JohnP67 Bit poster

    Messages:
    7
    Thankyou for your reply. Report ID is 433607403
     

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