I am on the latest of Parallels 18.3, and Toolbox 6.5.0. I am on a MacBook Pro M2 Max, Ventura 13.4, also the current version of MacOS. But for some time, the CPU Temperature applet shows no values for CPU Temps, they just show as '--'. Is there a fix for this that I missed? Thanks!
Hello, Thank you for your feedback. I tested your case locally and did not encounter an issue. Try reinstalling Parallels Toolbox. If the issue persists please collect a technical report Parallels Toolbox icon > Help > Send Technical Report.
I sent a report, I hope it does some good. Sometimes it reports 0 degrees, sometimes it reports over 200 degrees on an idle machine. How thoroughly did you test it, and for how long?
You didn't say to look for/report the technical report number! So how do I get it ad I already submitted the report!
Hello, This is not an issue in the product, it's done by design. Learn more in https://kb.parallels.com/129572: According to our tests, we noticed that from time to time the Mac sensors indeed reported a temperature of 4-8°C in the idle state, so the tool showed the values given by the Mac sensors. As of now Parallels Toolbox shows the "--" value when CPU/GPU temperature is 8 degrees or lower to avoid possible confusion from our customers.
