Specifically, this forum is described thus:
That's a far leap from support. But never misunderestimate the ability of Parallels to create ambiguity . What makes this not a support BBS is Parallels as they consistently recommend using support@parallels.com for support issues. Without any kind of case tracking and closure tools this would be a very poor choice for them should they try to conduct true product support.
Edit: More stuff - here's the what to do when it breaks link I was hunting for - right under my nose: http://forum.parallels.com/thread11880.html
Last edited: Jun 18, 2007