Download video stopped working

[KreelaM]

As of this morning no youtube video has succeeded in downloading, although I could download videos with Wondershare Ultimate Video Converter. They all received the same error. I tried to right-click and copy URL, then I tried to right-click and copy current URL. Normally I don't use the Safari extension, even though I have it installed. I tried two different browsers: Opera and Safari.

My O.S. is 13.2.1 Ventura on an M1 iMac, which is up-to-date. Two days ago I successfully downloaded videos. Restarting the Toolbox did not help, nor did changing download options help.

 

[KreelaM]

I also tried removing and reinstalling Parallels Toolbox afterwards. And I tried different resolutions for the downloading.

 

[carloscmbm]

[As of this morning no youtube video has succeeded in downloading, although I could download videos with Wondershare Ultimate Video Converter. They all received the same error. I tried to right-click and copy URL, then I tried to right-click and copy current URL. Normally I don't use the Safari extension, even though I have it installed. I tried two different browsers: Opera and Safari.]

I got the same issue since this morning

 

[kenm10]

same issue here 2 days ago it worked now not working
any help?

 

[Shery]

Same here i am also experiencing the same issue, none of video/audio can be downloaded from youtube right now via Parallels Tools box - Mac Mini M1 / macOS Ventura 13.1 / Toolbox - Version 6.0.1 (4541)

 

[Merlyn]

Same problem here. May have started right after 13.2.1 update 2 days ago. M1 Macmini

 

[kenm10]

Im at os 12.6 so it wasnt a update
Probably You tube changed their side

 

[Aydaskhan Asochakov]

I also tried removing and reinstalling Parallels Toolbox afterwards. And I tried different resolutions for the downloading.

Greetings,
To proceed with investigation, kindly collect a technical report as per this article: https://kb.parallels.com/en/124107
While report is gathering, you can paste the link in the issue description so we could test it locally.
Then copy 9-digit ID of the report and provide it in a reply message.
Looking forward to hearing from you.

 

[Aydaskhan Asochakov]

[As of this morning no youtube video has succeeded in downloading, although I could download videos with Wondershare Ultimate Video Converter. They all received the same error. I tried to right-click and copy URL, then I tried to right-click and copy current URL. Normally I don't use the Safari extension, even though I have it installed. I tried two different browsers: Opera and Safari.]

I got the same issue since this morning

Greetings,
To proceed with investigation, kindly collect a technical report as per this article: https://kb.parallels.com/en/124107
While report is gathering, you can paste the link in the issue description so we could test it locally.
Then copy 9-digit ID of the report and provide it in a reply message.
Looking forward to hearing from you.

 

[Aydaskhan Asochakov]

same issue here 2 days ago it worked now not working
any help?

Greetings,
To proceed with investigation, kindly collect a technical report as per this article: https://kb.parallels.com/en/124107
While report is gathering, you can paste the link in the issue description so we could test it locally.
Then copy 9-digit ID of the report and provide it in a reply message.
Looking forward to hearing from you.

 

[Aydaskhan Asochakov]

Same here i am also experiencing the same issue, none of video/audio can be downloaded from youtube right now via Parallels Tools box - Mac Mini M1 / macOS Ventura 13.1 / Toolbox - Version 6.0.1 (4541)

Greetings,
To proceed with investigation, kindly collect a technical report as per this article: https://kb.parallels.com/en/124107
While report is gathering, you can paste the link in the issue description so we could test it locally.
Then copy 9-digit ID of the report and provide it in a reply message.
Looking forward to hearing from you.

 

[Aydaskhan Asochakov]

Same problem here. May have started right after 13.2.1 update 2 days ago. M1 Macmini

Greetings,
To proceed with investigation, kindly collect a technical report as per this article: https://kb.parallels.com/en/124107
While report is gathering, you can paste the link in the issue description so we could test it locally.
Then copy 9-digit ID of the report and provide it in a reply message.
Looking forward to hearing from you.

 

[KevinE6]

Report ID 418696743
Video and audio downloading are not working today.

 

[Shery]

Please investigate - Report ID 418707954

 

[PedramO]

Same issue here, and I tried different MACs and different YouTube videos or Audios. All, fail.
It seems YouTube has changed their API again !

 

[HermannN]

Video downloads from YouTube seam not working since about 2-3 days, Report-ID 418737818

 

[DonaldC9]

I too have the same problems as those above. I sent a copy of the technical data report with ID 418761299. I tried a number of times to open a ticket with this number as per your instructions in the app, but the menus available on your support site just go round to the same places for self-help so I can not open a ticket.

 

[KarelG1]

The Download video feature stopped working, tested with Youtube. The technical report ID: 418772911.

 

[MarcoM23]

I have the same problem. I can't download videos from YouTube. I still can do it from Facebook. Here you are the issue report id: 418800867

 

[ScottG19]

I am having the same problem. Here is my report ID 418802592. I really need this feature to work again.