Drawing errors switching between VM's

Discussion in 'Installation and Configuration of Parallels Desktop' started by Jacket06, Mar 7, 2017.

  1. Jacket06

    Jacket06 Bit poster

    Messages:
    3
    I've recently upgraded to Parallels 12 and macOS Sierra. I'm running an iMac (late 2015) with 24GB RAM. I simultaneously run a Win7 and a Win10 VM, both in full screen windows.

    Since upgrading, when swiping between the machines, parts of the windows don't redraw properly. I can see parts of each desktop at the same time, until redraws are complete and the windows stabilize.

    This did not happen under Parallels 11 and OS X El Capitan. It's very disconcerting and difficult to work with.

    Is there a fix?

    Thanks,

    Jack
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi Jack, make sure that Optimize full screen for games option is checked.
    [​IMG]
     
  3. Jacket06

    Jacket06 Bit poster

    Messages:
    3
    Paul Chris,

    Thank you for your suggestion but alas this did not help.

    I spoke to a Parallel's representative who told me that changes in the security model of macOS Sierra is the culprit here. It prevents certain access to the screen by the VM in full-screen mode, which results in this behavior. He recommended exactly what I have done as a workaround, which is to put each VM in a space and expand the window (option+click on the green button) to fill that space. This creates some other problems for me but I can live with it.

    Thanks again,

    Jack
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi Jack, is it possible to create a video and share it with us investigate the issue further?
     

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