Endless "creating snapshot' when opening Windows VM

Discussion in 'Windows Guest OS Discussion' started by ParallelsU445, Jul 28, 2020.

  1. ParallelsU445

    ParallelsU445 Bit Poster

    Hello everyone. I am using Parallels Desktop 15.1 latest version on Catalina 10.15.6
    Suddenly, my Windows 10 VM will not open, and when pressing play button to launch the VM, the VM says "creating snapshot"
    and will hang there forever.
    What's strange is that no safeguard was activated and no manual snapshots have ever been taken of this VM.
    Inside the VM pvm file, there is a snapshot folder, but it is empty. The hard disk file is about 50Gb so I think data is somehow still here.
    Parallels Desktop is granted full disk access.
    If you have any suggestion, that's be greatly appreciated as my main work tools are inside of this VM.
    Thanks a bunch
  2. Abhishek@Parallels

    Abhishek@Parallels Staff Member

    Hi, please ensure you've a backup of virtual machine. If yes, then Right-click on the Parallels Desktop icon in the Dock while holding the Option key > Force quit. Thanks, Abhishek.
  3. ParallelsU445

    ParallelsU445 Bit Poster

    Yes Thank you. Tried that and it will do the same on next opening. Also tried uninstalling and reinstalling Parallels.

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