Error code[1b/00000102] no valid license available

[lionsh]

Hi,

I used 2x Client on Android for several months with no problem.
suddenly i receive this error when trying to connect via rdp (Error code[1b/00000102] no valid license available)

When i use the same settings on another android device it works.
when i use the same settings on iphone it works.

only on my phone i receive this error.

I tried to uninstall, reconfigure, reset to default etc. w\o any luck.

please advise.

 

[tiziana.formosa]

Hi there,

Check with the latest version 10.1.1222 ( https://market.android.com/details?id=com.tux.client )

If your issue still persist ope a ticket.
Thanks.

 

[lionsh]

I am using the latest version.

I opened a ticket and hope to update soon.

 

[davidmartin]

I also have this problem, and am also using the latest version. Any assistance solving the problem would be appreciated.

 

[woqz]

this gets returned when the maximum number of connections outlined by your TS are reached so the conneciton cannot take place.

If you have confirmed that sessions have not been reached and you still get the prompt, you can try clearing the cache and re-configure the connection in question.

 

[davidmartin]

Thank you for that. I have had a similar problem with windows o/s, and used regedit to delete the file. I can not find any info on clearing the cache on my Samsung tablet. I was hoping someone could advise how 2X Client stores licences.

 

[zippo]

Thank you for that. I have had a similar problem with windows o/s, and used regedit to delete the file. I can not find any info on clearing the cache on my Samsung tablet. I was hoping someone could advise how 2X Client stores licences.

you can uninstall and reinstall, however you should get a proper license

 

[swarlos]

Did you get an answer for the ticket? or Have you solve the issue?

Thanks

 

[ooons]

Wow. 4 years passed, but problem is still not solved. I have a similar behaviour. Any advices?

 

[PaulChristopher@Parallels]

Hi, Parallels Remote Application Server v.15 Hotfix 5 was released (http://kb.parallels.com/eu/123652) Please update the Remote Application Server and an Android Client. If the issue persists please let us know the version you are using so that we could test it in our lab to find the solution.

 

[Friv2]

I also have this problem, and am also using the latest version. Any assistance solving the problem would be appreciated.

 

[PaulChristopher@Parallels]

I also have this problem, and am also using the latest version. Any assistance solving the problem would be appreciated.

Hi Friv2, Parallels Remote Application Server v15.0.3893 Hotfix 6 has been released on 21st of November. Please update and let us know how it works. Thanks!