Error code[1b/00000102] no valid license available

Discussion in 'Parallels Client for Android' started by lionsh, Feb 29, 2012.

  1. lionsh

    lionsh Guest

    Hi,

    I used 2x Client on Android for several months with no problem.
    suddenly i receive this error when trying to connect via rdp (Error code[1b/00000102] no valid license available)

    When i use the same settings on another android device it works.
    when i use the same settings on iphone it works.

    only on my phone i receive this error.

    I tried to uninstall, reconfigure, reset to default etc. w\o any luck.

    please advise.
     
  2. lionsh

    lionsh Guest

    I am using the latest version.

    I opened a ticket and hope to update soon.
     
  3. davidmartin

    davidmartin Guest

    I also have this problem, and am also using the latest version. Any assistance solving the problem would be appreciated.
     
  4. woqz

    woqz

    Messages:
    180
    this gets returned when the maximum number of connections outlined by your TS are reached so the conneciton cannot take place.

    If you have confirmed that sessions have not been reached and you still get the prompt, you can try clearing the cache and re-configure the connection in question.
     
  5. davidmartin

    davidmartin Guest

    Thank you for that. I have had a similar problem with windows o/s, and used regedit to delete the file. I can not find any info on clearing the cache on my Samsung tablet. I was hoping someone could advise how 2X Client stores licences.
     
  6. zippo

    zippo

    Messages:
    491
    you can uninstall and reinstall, however you should get a proper license
     
  7. swarlos

    swarlos Guest

    Did you get an answer for the ticket? or Have you solve the issue?

    Thanks
     
  8. ooons

    ooons Bit Poster

    Messages:
    1
    Wow. 4 years passed, but problem is still not solved. I have a similar behaviour. Any advices?
     
  9. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,142
    Hi, Parallels Remote Application Server v.15 Hotfix 5 was released (http://kb.parallels.com/eu/123652) Please update the Remote Application Server and an Android Client. If the issue persists please let us know the version you are using so that we could test it in our lab to find the solution.
     
  10. Friv2

    Friv2 Bit Poster

    Messages:
    1
    I also have this problem, and am also using the latest version. Any assistance solving the problem would be appreciated.
     
  11. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,142
    Hi Friv2, Parallels Remote Application Server v15.0.3893 Hotfix 6 has been released on 21st of November. Please update and let us know how it works. Thanks!
     

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