Error: incorrect address

Discussion in 'Licensing and Activation' started by RodiS, May 5, 2025.

  1. RodiS

    RodiS

    Messages:
    2
    Hello,
    My annual Parallels Desktop subscription expired in March, and the renewal failed due to insufficient Apple account balance. Now, even though I've topped up my balance and tried to purchase a new subscription, I keep getting an "incorrect address" error.

    I've tried signing in/out, re-entering my billing info, and even using a different browser and device. Could you please check whether the failed renewal is blocking my account from making a new purchase? I'd like to start a new subscription as soon as possible.

    Thank you
     

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