Hello,
My annual Parallels Desktop subscription expired in March, and the renewal failed due to insufficient Apple account balance. Now, even though I've topped up my balance and tried to purchase a new subscription, I keep getting an "incorrect address" error.
I've tried signing in/out, re-entering my billing info, and even using a different browser and device. Could you please check whether the failed renewal is blocking my account from making a new purchase? I'd like to start a new subscription as soon as possible.
Thank you
My annual Parallels Desktop subscription expired in March, and the renewal failed due to insufficient Apple account balance. Now, even though I've topped up my balance and tried to purchase a new subscription, I keep getting an "incorrect address" error.
I've tried signing in/out, re-entering my billing info, and even using a different browser and device. Could you please check whether the failed renewal is blocking my account from making a new purchase? I'd like to start a new subscription as soon as possible.
Thank you