Error Message: "Unable to edit the hard disk properties because it has one or more snapshots."

Discussion in 'Installation and Configuration' started by RonaldB4, Aug 22, 2016.

  1. RonaldB4

    RonaldB4 Bit Poster

    Messages:
    4
    I had posted on this a few days ago on an old thread, but thought I might start a new one in case no one is paying attention to the other one.
    I need to resize my hard disk, but when I attempted to edit the disk in Parallels desktop, I got the error message:
    "Unable to edit the hard disk properties because it has one or more snapshots."
    When this first happened, I followed the instructions in this forum to delete the snapshot, then went to "Manage Snapshots" and confirmed that in fact I have no snapshots, but after having restarted my Mac, I still get the same error message. How do I deal with this?
    I'm running Windows 10 on Parallels Desktop 12, which i just recently installed. Other than this, everything seems to work fine.
     
  2. Dinesh@Parallels

    Dinesh@Parallels Guest

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    333
    Hello RonaldB4,
    Please follow the instructions outlined at and check how it goes!
     
  3. RonaldB4

    RonaldB4 Bit Poster

    Messages:
    4
    Thanks for the prompt reply. Unfortunately the recommendation seems to be a bit over my head. Do I execute the command in Terminal? Does the command include the characters "~#"? Do I only enter the first line, and then observe the result? The solution states, "The number of actually existing snapshots of the disk with 'expanded' type should be equal to the number of *.hds files minus 1," but I don't see any *.hds files shown in the example, so how would I know how many *.hds files there are?
     
  4. Dhana@Parallels

    Dhana@Parallels Parallels Support

    Messages:
    187
    Hi RonaldB4,
    Yes, the ~# symbols should be included in the terminal command & the result should be observed after executing the first line in Terminal Window.
    As a work around, you can check this link to merge & delete your snapshot files which might help you resolve the issue easily. Let us know how it goes.
    Thanks.
     
  5. RonaldB4

    RonaldB4 Bit Poster

    Messages:
    4
    I thought that I had merged the snapshot files before (using the same procedure that is in the link that you had sent me), but apparently I didn't do it right. This time it worked, and I was able to resize the hard drive. Thanks!
     
  6. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    333
    Hi RonaldB4,
    Sounds great! Feel free to reach out anytime.
     
  7. EricG6

    EricG6 Bit Poster

    Messages:
    1
    Can someone at Parallels update this? I'm getting the same error in v14 for Mac. The help link provided in your initial post is no longer valid. Thank you!
     
  8. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    1,837
    You can take backup of the PVM file and refer to the article then merge snapshots.
     

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