Error while installing Transporter on Ubuntu 12.04

Rick84

Bit poster
I am getting several errors while installing the latest i386 version of Parallels Linux Transporter. I have precise pangolin 12.04 and I want to migrate it to my mac as a virtual OS.
This is what I get from the log:

2012-07-06T17:06:31+0200:

Parallels Transporter Agent 7.0.15098.770637 Installer started.
2012-07-06T17:06:34+0200: execCmd: ./installer/check_selinux.sh 2>&1 [1]
2012-07-06T17:06:34+0200: execCmd: ./installer/check_disk_space.sh 2>&1 [0]
2012-07-06T17:06:34+0200: execCmd: ./installer/pm.sh --check transporter [0]
installer in 'install' mode
export def_kversion="3.2.0-25-generic-pae"
...
export def_ksourcedir=""
export def_includedir="/usr/include"
export def_sharedstatedir="/usr/com"
export def_exec_prefix="/usr/usr"
export def_sysconfdir="/etc"
export def_localstatedir="/var/lib"
export def_prefix="/usr"
export def_destdir="/"
export def_parallels="parallels-transporter-agent"
export def_parallels_transporter="parallels-transporter-agent"
export def_sdk_lib="libprl_sdk.so.4"
export def_kversion="3.2.0-25-generic-pae"
export def_desktopdir="/usr/share/applications"
export def_pixmapsdir="/usr/share/pixmaps"
export def_infodir="/usr/share/info"
export def_mandir="/usr/share/man"
export def_docdir="/usr/share/doc"
export def_datadir="/usr/share"
export def_bindir="/usr/bin"
export def_sbindir="/usr/sbin"
export def_udev_mkdevdir="/etc/udev/udev/makedev.d"
export def_udevdir="/etc/udev"
export def_initdir="/etc/init.d"
export def_pamddir="/etc/pam.d"
export def_usrlib="/usr/lib"
export def_usrlib32="/usr/lib"
export def_usrlib64="/usr/lib64"
export def_libXdir="lib"
export def_lib32dir="lib"
export def_lib64dir="lib64"
export def_libdir="lib"
export def_ksourcedir=""
export def_includedir="/usr/include"
export def_sharedstatedir="/usr/com"
export def_exec_prefix="/usr/usr"
export def_sysconfdir="/etc"
export def_localstatedir="/var/lib"
export def_prefix="/usr"
export def_destdir="/"
export def_parallels="parallels-transporter-agent"
export def_parallels_transporter="parallels-transporter-agent"
export def_sdk_lib="libprl_sdk.so.4"
ls: cannot access kmods: No such file or directory
grep: /include/linux/buffer_head.h: No such file or directory
grep: /include/linux/fs.h: No such file or directory
grep: /include/linux/mm.h: No such file or directory
grep: /include/linux/spinlock_types.h: No such file or directory
grep: /include/linux/spinlock.h: No such file or directory
grep: /include/linux/blkdev.h: No such file or directory
grep: /include/linux/types.h: No such file or directory
grep: /include/linux/freezer.h: No such file or directory
grep: /include/linux/sched.h: No such file or directory
grep: /include/linux/fs.h: No such file or directory
grep: /include/linux/fs.h: No such file or directory
grep: /include/linux/fs.h: No such file or directory
grep: /include/linux/fs.h: No such file or directory
grep: /include/linux/fs.h: No such file or directory
grep: /include/linux/fs.h: No such file or directory
make: Entering directory `/tmp/.KSjdaixpN/snapapi'
make -C /lib/modules/3.2.0-25-generic-pae/build SUBDIRS=/tmp/.KSjdaixpN/snapapi modules
make[1]: Entering directory `/usr/src/linux-headers-3.2.0-25-generic-pae'
CC [M] /tmp/.KSjdaixpN/snapapi/snapapi26.o
/tmp/.KSjdaixpN/snapapi/snapapi26.c:8:7: warning: "HAVE_LINUX_AUTOCONF" is not defined [-Wundef]
/tmp/.KSjdaixpN/snapapi/snapapi26.c: In function ‘sn_bd_release’:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:461:2: warning: ‘return’ with a value, in function returning void [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c: In function ‘sa_cache_save’:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:1661:11: warning: assignment from incompatible pointer type [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c:1661:59: warning: pointer/integer type mismatch in conditional expression [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c: In function ‘snapapi_make_request’:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:2236:17: warning: comparison of distinct pointer types lacks a cast [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c:2239:2: error: void value not ignored as it ought to be
/tmp/.KSjdaixpN/snapapi/snapapi26.c: In function ‘register_make_request’:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:2271:21: warning: assignment from incompatible pointer type [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c: In function ‘session_getmap’:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3291:1: warning: label ‘out_copy’ defined but not used [-Wunused-label]
/tmp/.KSjdaixpN/snapapi/snapapi26.c: In function ‘copy_bits_to_user’:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3337:4: warning: passing argument 2 of ‘constant_test_bit’ from incompatible pointer type [enabled by default]
/usr/src/linux-headers-3.2.0-25-generic-pae/arch/x86/include/asm/bitops.h:309:28: note: expected ‘const volatile long unsigned int *’ but argument is of type ‘unsigned int *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3337:4: warning: passing argument 2 of ‘variable_test_bit’ from incompatible pointer type [enabled by default]
/usr/src/linux-headers-3.2.0-25-generic-pae/arch/x86/include/asm/bitops.h:315:19: note: expected ‘const volatile long unsigned int *’ but argument is of type ‘unsigned int *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3338:5: warning: passing argument 2 of ‘set_bit’ from incompatible pointer type [enabled by default]
/usr/src/linux-headers-3.2.0-25-generic-pae/arch/x86/include/asm/bitops.h:60:1: note: expected ‘volatile long unsigned int *’ but argument is of type ‘unsigned int *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3340:5: warning: passing argument 2 of ‘clear_bit’ from incompatible pointer type [enabled by default]
/usr/src/linux-headers-3.2.0-25-generic-pae/arch/x86/include/asm/bitops.h:98:1: note: expected ‘volatile long unsigned int *’ but argument is of type ‘unsigned int *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3353:4: warning: passing argument 2 of ‘constant_test_bit’ from incompatible pointer type [enabled by default]
/usr/src/linux-headers-3.2.0-25-generic-pae/arch/x86/include/asm/bitops.h:309:28: note: expected ‘const volatile long unsigned int *’ but argument is of type ‘unsigned int *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3353:4: warning: passing argument 2 of ‘variable_test_bit’ from incompatible pointer type [enabled by default]
/usr/src/linux-headers-3.2.0-25-generic-pae/arch/x86/include/asm/bitops.h:315:19: note: expected ‘const volatile long unsigned int *’ but argument is of type ‘unsigned int *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3354:5: warning: passing argument 2 of ‘set_bit’ from incompatible pointer type [enabled by default]
/usr/src/linux-headers-3.2.0-25-generic-pae/arch/x86/include/asm/bitops.h:60:1: note: expected ‘volatile long unsigned int *’ but argument is of type ‘unsigned int *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3356:5: warning: passing argument 2 of ‘clear_bit’ from incompatible pointer type [enabled by default]
/usr/src/linux-headers-3.2.0-25-generic-pae/arch/x86/include/asm/bitops.h:98:1: note: expected ‘volatile long unsigned int *’ but argument is of type ‘unsigned int *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c: In function ‘collect_bitmap_to_user’:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3413:3: warning: passing argument 1 of ‘copy_bits_to_user’ from incompatible pointer type [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3314:12: note: expected ‘unsigned int *’ but argument is of type ‘uint8_t *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3413:3: warning: passing argument 3 of ‘copy_bits_to_user’ from incompatible pointer type [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3314:12: note: expected ‘unsigned int *’ but argument is of type ‘unsigned char *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c: In function ‘session_getsparsedmap’:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3460:2: warning: passing argument 2 of ‘map_init’ makes integer from pointer without a cast [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c:1423:12: note: expected ‘long unsigned int’ but argument is of type ‘struct group_entry *’
/tmp/.KSjdaixpN/snapapi/snapapi26.c:3477:9: warning: assignment from incompatible pointer type [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c: At top level:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:4525:2: warning: initialization from incompatible pointer type [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c:4525:2: warning: (near initialization for ‘snapctl_fops.unlocked_ioctl’) [enabled by default]
/tmp/.KSjdaixpN/snapapi/snapapi26.c: In function ‘snapapi_init’:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:4657:1: warning: label ‘err_thread’ defined but not used [-Wunused-label]
/tmp/.KSjdaixpN/snapapi/snapapi26.c: At top level:
/tmp/.KSjdaixpN/snapapi/snapapi26.c:4168:12: warning: ‘snapapi4_ioctl’ defined but not used [-Wunused-function]
make[2]: *** [/tmp/.KSjdaixpN/snapapi/snapapi26.o] Error 1
make[1]: *** [_module_/tmp/.KSjdaixpN/snapapi] Error 2
make[1]: Leaving directory `/usr/src/linux-headers-3.2.0-25-generic-pae'
make: *** [all] Error 2
make: Leaving directory `/tmp/.KSjdaixpN/snapapi'
2012-07-06T17:06:37+0200: exec_with_progress: ./installer-cli --verbose --logfile=/var/log/parallels-transporter-install.log --progress --define="kversion=$(uname -r)" -k x2vservice -i Manifest.transporter 2>&1 1
2012-07-06T17:06:37+0200: Error: Error during configuration Parallels Transporter Agent. Look at /var/log/parallels-transporter-install.log for more information.
2012-07-06T17:06:45+0200: Exiting with code 1

Do you have any suggestion regarding this problem?

Cheers

Rick
 
I have the same issue on Fedora 17 x64. After getting this error I find that the executable is there (/usr/lib/parallels-workstation/) and if I run it manually I get the following error.

./parallels-workstation: error while loading shared libraries: libprl_sdk.so.3: cannot open shared object file: No such file or directory

Still working on it.....
 
Last edited:
Still can't figure this one out either

I am having the same problem as Rick - anyone get past this yet?
Thanks.
 
Version 8 fixes this problem for me

Thanks. Version 8 fixed this problem for me. Not sure how I got an old version in the first place. Anyhow it's working fine now, thank you.
 
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