External DNS name for HTML5 gateway

Discussion in 'Parallels Remote Application Server – HTML5 Gateway' started by OleksandrS2, Feb 7, 2020.

  1. OleksandrS2

    OleksandrS2 Bit Poster

    Messages:
    1
    Hi,
    I just recently installed RAS 17.1 and HTML5 gateway does work if I access the page via external IP address, so I'm trying to configure external DNS name for HTML5 gateway.
    I see that in Gateways Properties page I have a tab called 'Web' where the default URL can be overridden, tried to do that, but unfortunately it doesn't work for me, I'm getting a browser error: "Connection timed out"
    Is there any other option needs to be configured, so HTML5 will work by DNS name

    Thanks,

    Alex
     

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