External hard drive not recognized

Discussion in 'Installation and Configuration' started by MarkF12, May 31, 2019.

  1. MarkF12

    MarkF12 Bit Poster

    Messages:
    8
    Hi,

    I am running W10 under Parallels Dektop v14 and wish to add an external hard drive. W10 is not seeing any of the external hard drives attached to my iMac and I cannot figure out why. Any suggestions would be appreciated.

    Thanks.
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hey, please check and try this KB article
     
  3. DavidS66

    DavidS66 Bit Poster

    Messages:
    8
    Hi!
    The troubles with an external drive recognition are not uncommon. This is what you can do to try and fix this problem:
    1. Make sure your drive powers on
    2. Check the drive in disk management
    3. Try another USB port and computer
    4. Troubleshoot driver issues
    5. Create a new drive volume
    6. Format the drive
    These measures are designed to help with your problem.
     

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