Hello I am using Parallels Desktop 19 for Mac Pro Edition and Windows 10 to use Dragon Medical to create text for a doctor's office software on the Mac side using speech recognition. I use an external microphone: Olympus RM-4110S. It happens more and more often that the microphone "hangs up". It has a slide switch, when I dictate normally the indicator light is red. If I then - when the system hangs up - move the slide switch back to "off", the indicator light stays on and Dragon no longer responds. I can't close the dictation pad and can't click or change the text (with the keyboard) etc. The system has hung up. Windows 10 can still be operated. The state sometimes lasts 10 seconds, sometimes 5 minutes, several times a day. A real test of patience in the daily routine of a doctor's surgery. What I also notice is that when the problem starts, the CPU spins up because of Windows 10 (shows the "activity indicator" on the Mac side). It then stands at 100 - 150 % CPU. When the problem calms down again, this % CPU also drops back down to 5 - 20 % CPU. Dragon Medical has already been checked: everything is fine. It is an old version (Dragon Medical Practice Edition 4), possibly too old. 2434But before I switch to Dragon Medical One, I wanted to make sure that Parallels or Windows are not the problem. And whether the problem can possibly be fixed. One more note: I changed the microphone a few days ago. The same model (from my colleague), but with a push button instead of a slide switch. It worked perfectly for a few days at first, but has now developed exactly the same problems. I had therefore already considered whether it could be a problem with the microphone in conjunction with Parallels/Windows? Is there a RAM that is running full or something similar? Is it possible to reset a microphone? I was able to run an "Analysis of "Windows 10"" on Parallels, but the file doesn't tell me anything. Many thanks for your help!