Failed to get Audio from Youtube

Discussion in 'Parallels Toolbox for Mac' started by AndyTheJunkFoodKing, Nov 8, 2018.

  1. AndyTheJunkFoodKing

    AndyTheJunkFoodKing Bit Poster

    Messages:
    21
    Hello, i'm trying to download audio from Youtube but i get this error on every video i try. It seems in the recent update you guys fixed the video downloader but now the audio download isn't working.
    [​IMG]
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,361
  3. AndyTheJunkFoodKing

    AndyTheJunkFoodKing Bit Poster

    Messages:
    21
    yes it still works on SoundCloud. Youtube is my most used website tho
     
  4. sergk

    sergk Parallels Developers

    Messages:
    232
    Hi @AndyTheJunkFoodKing,

    could you please provide us with link to video on youtube?
    Also you need to generate technical report (open Toolbox --> press on cogwheel button --> Help --> Send Technical Data), send it and post it's ID here.
    Sometimes youtube changes the way how video/audio is stored. We need to look at the video link and your report to understand what can be done here.
     
  5. MarkLe

    MarkLe Bit Poster

    Messages:
    6
    Just tried to download audio from YouTub, but I'm having the exact same issue. Technical data has been sent. ID = 284075997
     
  6. AndyTheJunkFoodKing

    AndyTheJunkFoodKing Bit Poster

    Messages:
    21
    Report ID: 284093086
    Here is the link to the audio i was trying to download:
     
    Last edited: Jan 18, 2019
  7. sergk

    sergk Parallels Developers

    Messages:
    232
    Thanks for sending technical details report. We're investigating your issue.
     
  8. AndyTheJunkFoodKing

    AndyTheJunkFoodKing Bit Poster

    Messages:
    21
    You guys fixed it! thank you so much!
    It's def my most used tool in the Toolbox, too bad websites change their API often. Well thanks again!
     
  9. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,361
    Hi @AndyTheJunkFoodKing , thank you for letting us. Glad that your issue is resolved. Please let us know if you were trying to download any videos uploaded by VEVO channel in youtube.
     
  10. Dominik1

    Dominik1 Bit Poster

    Messages:
    1
    Hello @Arun@Parallels,
    I had the same issue as Andy. However, my problem was that the video I wanted to download the audio from was in my "Watch Later Playlist". After removing the video from the playlist I was able to download the audio.
    I noticed that the URL of the video was different when watching it from the playlist.

    Hope this helps with fixing the issue!
     
  11. AndyTheJunkFoodKing

    AndyTheJunkFoodKing Bit Poster

    Messages:
    21
    i think they may have changed their API again. i'm not able to download audio from Youtube.
    I'm trying to download audio for this video:



    Here is the ID number 294658118 for the technical report.


    P.S sorry for always asking you guys to fix it so much but the Audio/Video download tools are my most used tools in the Toolbox. It's pretty much the whole reason why i have a subscription.
     
  12. sergk

    sergk Parallels Developers

    Messages:
    232
    Hi @AndyTheJunkFoodKing,

    > i think they may have changed their API again. i'm not able to download audio from Youtube.
    yes, we know about it and currently working on fix.
    Anyway, thanks for reporting the issue.
     

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