Freezing issue on shut down

[BartM1]

When I go to shut down windows 8 it takes forever to actually shut down. I usually end up having to force quite on the mac side. I have been having this issue for some time but I only shut my computer down a couple of times a week so not a huge deal but annoying. Any thoughts on where to start looking for the issue? Everything else works great and I never have issues when its running or on start up. Let me know what other info you need. Thanks

 

[PaulChristopher@Parallels]

Hi BartM1,
This issue might have caused because Virtual Machine process crashes.
Please follow the steps suggested at http://kb.parallels.com/6338 and let us know how it works.

 

[BartM1]

This fixed the issue for a little bit, but anytime computer gets rebooted it starts all over again. Any other suggestions? Thanks

 

[PaulChristopher@Parallels]

Hello BartM1, please create a Problem Report for the virtual machine as described here http://kb.parallels.com/9058 and provide us with the Problem Report ID to investigate the issue. Thanks!