Guest MacOS 12 VM Software update fails at password authentication prompt

Discussion in 'Parallels Desktop for Apple Silicon (M1) Mac' started by Brian33, Nov 17, 2022.

  1. Brian33

    Brian33 Bit Poster

    Attempted to update Guest OS 12 on M1 Max MBP 16. OSX prompts for update.
    • Select install update
    • get the expected authentication prompt
    • enter password
    • re-prompted to enter pwd over and over.
    Attempted to resolve:
    • Updated to latest parallels 18.1.0
    • Reinstalled parallels tools
    • change admin users password
    • login with different admin user
    • create new admin user and login and attempt update.
    • attempted update via terminal, but ends up opening the same UI prompt for pwd and failing to accept the users pwd.
    Is this a known issue/any known resolution? I don't see a solution in forum or kb.
    fariaislamseo likes this.
  2. fariaislamseo

    fariaislamseo Bit Poster

    Thank you for the information.:)
  3. Brian33

    Brian33 Bit Poster


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