Had to replace motherboard and reached maximum number of activations

Discussion in 'Account and Subscription Management' started by PhilT1, Jul 28, 2017.

  1. PhilT1

    PhilT1 Bit Poster

    Messages:
    2
    I had to replace my motherboard and receive the error message "You have reached the maximum number of activations" after clicking "Activate on This Mac".
    Can support reset my activations?
     
  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,128
    Hi @PhilT1. We have made some changes to the license key. Please re-attempt the activation now.
     
  3. PhilT1

    PhilT1 Bit Poster

    Messages:
    2
    Thanks so much!
     
  4. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,128
    You're welcome. Please get back to us for any further queries.
     
  5. Staypth

    Staypth Bit Poster

    Messages:
    3
    hi I had to exchange my mbp and after reinstalling parallels I get a, "You have reached the maximum number of activations" error message. could someone please help me? thanx
     
  6. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have made changes to the activation key. Please try activating again.
     

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