Have been a customer for many years - cannot find my original Activation key...stuck in a loop!

Discussion in 'Installation and Configuration' started by HughC1, Mar 25, 2016.

  1. HughC1

    HughC1 Bit Poster

    Messages:
    1
    The title says it all. I have had parallels for years. Haven't used it probably in 2-3 years (haven't used it since v7 or v8 I think). Need it now and upgraded, but I'm stuck now, unable to complete the installation.

    In the time I've been a customer, Parallels has changed the way it distributes Activation keys, and I'm unable to find it in my email.

    Help!!
     
  2. Specimen

    Specimen Product Expert

    Messages:
    3,244
    In order to benefit from the upgrade price to 11 you would need version 10 or 9, if you have 7 or 8 like you say then you'll have to buy the full version anyway, so having the key is pointless for that (upgrade, if I understood you correctly).
     

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