Have Free Upgrade to 7 Emails been sent ?

Discussion in 'General Questions' started by MikeG520, Sep 9, 2011.

?

Have you got your Free upgrade to version 7 key email yet ?

  1. yes

    2 vote(s)
    6.9%
  2. no

    27 vote(s)
    93.1%
  1. BarisM

    BarisM Bit poster

    Messages:
    1
    No email yet

    juliaplow,

    I purchased PD6 Upgrade on August 19th but still have not received an upgrade key for PD7 either. Could you please check my account as well?

    Thanks,
    Baris
     
  2. SchnuselDusel

    SchnuselDusel Bit poster

    Messages:
    2
    Hi, there is still no Activation Key for PD7 in my Inbox :-( Greetings, Peter
     
  3. JeremyScr

    JeremyScr Bit poster

    Messages:
    1
    I requested my upgrade key on Aug. 6th and have not received my key as today 8/20. Please let me know what I can do to obtain my key for Parallels 7 for those who purchased after 8/1/2011.
    Thanks!
     
  4. RodneyT

    RodneyT Bit poster

    Messages:
    2
    Hello,
    I purchased Parallels 6 on Aug 30th through the online store and still haven't received the Parallels 7 activation code.
    Can you check my account as well? I previously went through online support and ended up installing Parallels 7 with a trial code.
     
  5. RodneyT

    RodneyT Bit poster

    Messages:
    2
    Hello,
    I still haven't received the Parallels 7 activation code. I purchased Parallels 6 on Aug 30th through the online store. I contacted support and have been using the trial code as suggested. Can you check my account as well?

    Thanks.
     
  6. LiudmilaA

    LiudmilaA Bit poster

    Messages:
    83
    Dear C Powell, BarisM, SchnuselDusel, JeremyScr, RodneyT,

    Private messages have been sent to you. Please check.
     
  7. iMoep

    iMoep Junior Member

    Messages:
    10
    I have the same problem. I am waiting now 14 days on my key.
     
  8. ccs

    ccs Bit poster

    Messages:
    1
    Waiting for email

    Hi, I've yet to receive the email for the PD7 upgrade. Purchased PD6 on 8/30. Thanks!
     
  9. LiudmilaA

    LiudmilaA Bit poster

    Messages:
    83
    Dear iMoep, ccs,

    Your free upgrade keys have been sent.
     
  10. JörnR

    JörnR Bit poster

    Messages:
    1
    Hello,

    the same for me please. Purchased PD6 in August an still did not receive my upgrade key. Please be so kind an check my account too.

    Thanks in advance
     
  11. LiudmilaA

    LiudmilaA Bit poster

    Messages:
    83
    Dear JörnR,

    The information has been sent to you in private message.
     
  12. cfariello

    cfariello Bit poster

    Messages:
    2
    Haven't received my key yet

    I haven't received my Key for Parallels 7 yet. I ordered version 6 on August 4th.
     
  13. AdamG89

    AdamG89 Bit poster

    Messages:
    2
    Hello,

    I have not yet received my upgrade key either. Purchased mid August. Thank you.
     
  14. juliaplow

    juliaplow Hunter

    Messages:
    130
    Hello AdamG89, your key was resent you in a separate message

    Dear cfariello, I do not see any orders placed with your email address. Please provide us with more details of your order in support request at: www.parallels.com/support/request > Customer Service and Licensing
     
  15. AdamG89

    AdamG89 Bit poster

    Messages:
    2
    Got it, thank you very much :)
     
  16. cfariello

    cfariello Bit poster

    Messages:
    2
    I did as you requested, but it just sends me to http://kb.parallels.com/112190 when I go through the steps. Now my version 6 key was an Upgrade of version 5. Which was an upgrade of version 4. All the keys are listed under my Registered Products and have the dates when I registered them.
     
  17. juliaplow

    juliaplow Hunter

    Messages:
    130
    I created a ticket you. You will receive my response within 5 minutes
     
  18. Stéphaned

    Stéphaned Bit poster

    Messages:
    2
    Hello.

    I haven't received my PD7 upgrade key either ?

    I bought PD6 with a 6-Month Upgrade Protection on july 25th.

    Can you check my account ?

    Thanks,
    Stéphane
     
  19. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    97
    Hello,

    I have resent you free upgrade key to the e-mail address used for the purchase.
     
  20. Stéphaned

    Stéphaned Bit poster

    Messages:
    2
    It works.

    Thank you !
     

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