Have Free Upgrade to 7 Emails been sent ?

Discussion in 'General Questions' started by MikeG520, Sep 9, 2011.

?

Have you got your Free upgrade to version 7 key email yet ?

  1. yes

    2 vote(s)
    6.9%
  2. no

    27 vote(s)
    93.1%
  1. Jjohn

    Jjohn Bit poster

    Messages:
    2
    Thanks juliaplow, that was fast!
     
  2. neilelbagly

    neilelbagly Bit poster

    Messages:
    1
    Free upgrade

    I didn't receive my upgrade too, I bought it on August 22 order number 17054154824
     
  3. juliaplow

    juliaplow Hunter

    Messages:
    130
    Dear Neil, thank you for letting us know. I just resent the key to you. Please check your inbox.
     
  4. LohT

    LohT Bit poster

    Messages:
    1
    Hi I am still waiting for the free activation key. I purchased PD 6 on Aug 14. My order no is 17008202524
     
  5. AlexandraK

    AlexandraK Member

    Messages:
    33
    Dear LohT, please check private messages.
     
  6. MartinMueller

    MartinMueller Bit poster

    Messages:
    3
    Hello Parallels Team,

    I bought Parallels Desktop 6 for Mac on 05.10.2011 at Amazon.de (Germany). After I received my Parallels 6 Box with the Registration Key, I sent the filled form with a Scan of the purchase Invoice for the free Upgrade on the EMEA Site (http://www.parallels.com/keyfor7/request/emea/) on 06.10.2011, since this day I didn't her anything, no confirmation Mail, nothing.
    Today I sent the filled form several Times again, but still no response or confirmation Mail.
    I' am not sure if you receive my upgrade request. Could someone please check my Upgrade request and send me the Upgrade Key for Version 7? this would be great.

    Best regards

    Martin Mueller
     
  7. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    97
    Dear Martin,

    I have resent you the free upgrade key. Please let us know if you have not received it.
     
  8. MartinMueller

    MartinMueller Bit poster

    Messages:
    3
    Hello EkaterinaZ,

    Thank you for your fast reply, I checked my Mailbox, but no upgrade Key has reached me so far, I also have checked my spamfolder, nothing. On wich mailadress did you send the upgrade key? you can reply with private message to me.

    Best regards

    Martin
     
  9. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    97
    Dear Martin,

    I have just sent you the key via ticket, please check.
     
  10. MartinMueller

    MartinMueller Bit poster

    Messages:
    3
    Hello Ekaterina,

    Now I received the upgrade key, many thanks.

    Martin
     
  11. aabajian

    aabajian Bit poster

    Messages:
    2
    Free Upgrade

    Hi,

    I purchased Parallels Desktop 6 from the Parallels online store on August 31st, 2011. I have not received my free upgrade key. My order number was: 9302639526

    Thanks,
    Aaron
     
  12. LiudmilaA

    LiudmilaA Bit poster

    Messages:
    83
    Dear Aaron,

    Your free upgrade has been resent to your email, as well as in private message.
     
  13. aabajian

    aabajian Bit poster

    Messages:
    2
    Got it!

    Thanks,
    Aaron
     
  14. blake06

    blake06 Bit poster

    Messages:
    2
    I purchased Parallels Desktop 6 (2 licenses) on 7/20/2011, because I was planning to upgrade to Lion and I only had Parallels 4. However, I held off on updating, and I never got around to downloading/activating Parallels 6.

    I purchased the 6-month upgrade protection with my purchase.

    Order # was 8492623126

    I've just today installed my 2 copies of Desktop 6 and activated both of them.

    I found on the website where it says that I should have automatically received an email with my upgrade activation code for Parallels Desktop 7 because I had purchased upgrade protection. However, I never received the email with my upgrade activation.

    I went ahead and used the web form today to submit a request to get my free upgrade key for Parallels Desktop 7. I thought I'd go ahead and post in this forum in case that will help speed along my request.

    Thanks,
    Blake
     
  15. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    97
    Dear Blake,

    I have resent your upgrade keys, please check and let me know if you received them.
     
  16. blake06

    blake06 Bit poster

    Messages:
    2
    Yes, I received them. Thanks for the quick help!
     
  17. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    97
    You're welcome. And thank you for letting us know!
     
  18. Padellino

    Padellino Bit poster

    Messages:
    2
    Hello, i didn't received my upgrade, I bought it on August 30 order number 17093849924.

    Thank you
     
  19. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    97
    Hello Padellino,

    I have sent you the key, please check your e-mail.
     
  20. Padellino

    Padellino Bit poster

    Messages:
    2
    Thank you very much for your fast reply.
     

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