Help: Disk Read error - stuck in a loop

Discussion in 'General Questions' started by starfarfel, Mar 18, 2008.

  1. starfarfel

    starfarfel Bit poster

    Messages:
    4
    I've got a disk read error requesting "ctr-alt-del" which doesn't fix it. I can't start XP - how do I fix this?
     
  2. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Hello Starfarfel,

    Could you please attach a screenshot of the error message?

    Best regards,
    Xenos
     
  3. starfarfel

    starfarfel Bit poster

    Messages:
    4
    Not sure how...

    Thanks for responding Xenos; I don't know how to insert a pdf or tiff into this message, so I'll just type it for you:

    Parallels(R) VGA-Compatible BIOS Version 2.01

    Parallels(R) 3.0 build 5582 (C) 2005 - 2007 Parallels Software International Inc.
    All Rights Reserved

    640 KB Base Memory
    1048576 KB Extended Memory
    Boot from hard drive...
    A disk read error occurred
    Press Ctrl+Alt+Del to restart
    -
     
  4. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Starfarfel, please download the build 5584.

    Are you trying to use Windows XP as Guest OS?
    What is your Host OS?
    What is your Mac model?

    Can you create a new virtual machine or do you need the old one?

    Best regards,
    Xenos
     
  5. starfarfel

    starfarfel Bit poster

    Messages:
    4
    thanks

    Thats what I decided to do. I'm installing updates as we speak :)
     
  6. trek62

    trek62 Bit poster

    Messages:
    5
    Good afternoon,
    I've had the same problem. I do have build 5584. Can you kindly tell me how I can fix this?
    Thanks
     
  7. starfarfel

    starfarfel Bit poster

    Messages:
    4
  8. trek62

    trek62 Bit poster

    Messages:
    5
    Great, thanks for your help, I'll give it a shot.
     
  9. trek62

    trek62 Bit poster

    Messages:
    5
    Good morning, I have the same problem. I have the latest build. I downloaded and re-installed it and still have the same error message. Any suggestions? Thank you.
     
  10. trek62

    trek62 Bit poster

    Messages:
    5
    Thanks for responding, but I can't read the language you've posted in.
     
  11. kungda

    kungda Bit poster

    Messages:
    2
    Having the same problem, I believe it was caused by a recent software upgrade from Apple.
    Tried to install the newest build, but still not fixed.
    Please help.
     
  12. trek62

    trek62 Bit poster

    Messages:
    5
    I called Parallels support and it turned out that the windows portion of my hard drive was toast. I had to uninstall/delete Parallels & Windows, then reinstall everything. I only lost 4 days of data, it could have been much worse. You may be best off paying/calling in for a support call.
     
  13. kungda

    kungda Bit poster

    Messages:
    2
    Thanks, trek62.
    Fortunately I use Windows XP only when necessary and backup all data immediately. It seems that reinstall Parallels and XP is the easiest way for now.
     
  14. cafe99

    cafe99 Bit poster

    Messages:
    1
    Help : Disk Read error & I do not have backup.

    Parallels(R) VGA-Compatible BIOS Version 2.01

    Parallels(R) 3.0 build 5560 (C) 2005 - 2008 Parallels Software International Inc.
    All Rights Reserved

    640 KB Base Memory
    786432 KB Extended Memory
    Boot from hard drive...
    A disk read error occurred
    Press Ctrl+Alt+Del to restart
    -

    Choong Leng
     
  15. galochka

    galochka Hunter

    Messages:
    187
  16. kylis18

    kylis18 Bit poster

    Messages:
    8
    Parallels will no longer launch on my system
    I get a message that
    A disk read error occurred

    Please help I need my virtual machine to launch
     
  17. galochka

    galochka Hunter

    Messages:
    187
  18. kylis18

    kylis18 Bit poster

    Messages:
    8
    Parallels 3
     
  19. kylis18

    kylis18 Bit poster

    Messages:
    8
    I tried the link above listed build 5584 and I got the same error message. I will try the link above
     
  20. galochka

    galochka Hunter

    Messages:
    187

Share This Page