My windows 7 updated today on my virtual machine and now Windows doesn't recognize my login password. I've tried some of the fixes mentioned here http://kb.parallels.com/en/114193 but I'm getting the following error: Unable to open new session in this virtual machine. Make sure the latest version of Parallels Tools I've tried this http://kb.sp.parallels.com/en/124079 but maybe I'm not doing things correctly as I could use some help walking through getting the getting Parallels tools updated. Can someone please help? I need the VM for my company Quickbooks and I'm trying to finalize the books for my accountant for my tax return. I'm dead in the water right now.