Help, I can't find my reg-key! I paid for a license sometime ago.

J

jalyst

Hunter
Parallels support,

I want to make use of your mail-form for more 'direct' support.
But we have to type our serial before we can do so: http://www.parallels.com/support/p,2

I've searched everywhere and I can't find mine!!!
Can you ask me some questions so that I can retrieve it from you once again?!!!?

sincerely,
Jed Lane :(
 
On that page there is a link for unorganized people:

"Forgot your password?
Receive your registration information in your mailbox."

Click on the link and provide the information it asks for. You will be issued the needed info.
 
Sorry but there's nothing of the sort on that page.
And I dont need my login info, I need my reg-key.

cheers,
jed
 
yes I'm aware of that but I'm just not sure how!
Is there not an email address for product orders etc?

I'm not going to pay $40+ AUSD dollars just for the privelage to call and ask them what my reg-key is!

cheers,
jed
 
that'll be the "CONTACT US" link at the very top of this page....

Worldwide Headquarters
Address 660 SW 39th Street
Suite #205
Renton, Washington 98057
USA
Phone +1 (425) 282-6400 (sales and general questions only)
Fax +1 (425) 282-6444
E-mail info@parallels.com
URL www.parallels.com

use the phone number as you are needing to talk to sales about a purchase you made.
 
"slaps forehead", most obvious link and I missed it, sheesh, sorry!

I don't want to be ringing the US at 3am in the morning here (not to mention the $ for long distance) so I think an email addy will have to do.

Is there not a more specific addy relating to me query? accounts@parallels?

thanking you,
jed
 
thank-you very much Mike and Dianna, so glad I havent had to jump through hoops to get hold of it. Quite happy to answer some more questions if you want to double check that you havent given someone elses key away?! Although it's prolly highly unlikely that another jared lane from brisbane australia has been issued a license, still, it's not beyond the realm of impossible!

sincerely,
jed
 
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