Help, Parallels stuff missing!

C

chrisguttridge

Bit poster
hen i click on the play button so that I can use the software this message appears

: Attention! The configuration file .parallels_common_options, which
>> contains common Parallels Desktop options, was not found or is not
>> accessible in the application's home folder /usr/lib/parallels and
>> therefore it has been created locally. It cannot be placed in the
>> application's home automatically since the current user does not
>> have appropriate access permissions to write to the target
>> directory.
>> Please close the Parallels Desktop now and copy the file
>> /Users/xxxxx/.parallels_common_options to the application's
>> home folder manually.

So I really need some help because I have searched high and low for this and I am still unable to find it. Is there anywhere i can get it?


Also disk utility is missing on my mac, I dont have the installation disc for my mac-{its at my other house in france}.

Can any1 help me obtain it another way?

Thanks for your help!
 
If you need help for this you have to tell us at which patch level you are for OS X, the Disk Utility is related to the version number.

If you have an apple store around, you might want to go there, see if they can help, don't forget to bring a USB or writable CD so they can transfer the file.

As for your parallel problem, what has changed in your configuration since last time you ran.
 
Ok i will do that with apple. Where can I find the version n umber?

I have never had it running! I have had so many problems with is, i must have re-installed it a hundred times to make it work!
 
Hello,

Disk Utility could be found under Finder -> Applications -> Utilities.
but your problem seems to have nothing to do with Disk Utility.

Let us try the solution below:
please, open Terminal (Finder -> Applications -> Utilities -> Terminal) and execute the following sequence of commands (just copy and paste them line-by line and hit Return button after each one):

locate .parallels_common_options

Now, see, where the file is located, for example:
------------------
$ locate .parallels_common_options
/Users/.parallels_common_options
------------------

You can see, that now it is placed in "Users" folder. But if you look at this folder you would not find it as this file is of hidden type (the point before the name testifies that).

The second command is to be:

sudo mv /Users/.parallels_common_options /Library/Parallels/.parallels_common_options

Replace /Users/.parallels_common_options with the exact file location found by "locate" command previously.
You will be asked to enter the password, but you won't see it when typing.

Now, try to start the Parallels Desktop.
 
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