Help, parallels updated and now NADA

[J.B3]

I took a update and now when I open the program, windows 10, its just a black screen! WHat can I try next? Need to get my taxes done asap.....

 

[Maria@Parallels]

Hello, did you try to reset your virtual machine?

 

[J.B3]

doing it now... now windows is trrying to update, so thats progress... Thanks

 

[Maria@Parallels]

doing it now... now windows is trrying to update, so thats progress... Thanks

Please let us know if the issue reoccurs.