Help: right click is not functioning properly

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by BinL1, Oct 10, 2023.

  1. BinL1

    BinL1

    Messages:
    1
    For some reason, right click is not functioning properly Mac today. it was all good yesterday and before.... Upon right click, sometimes, the rick-click menu did not show at all, sometimes, it flashed and then disappeared. I have check my touchpad, mouse, bluetooth connection, all good. I also reset Parallels 18 a couple of times. The problem is still there. Please help :-( Truly appreciate!
     
    BinL1, Oct 10, 2023
    #1
  2. Nick19

    Nick19 Bit poster

    Messages:
    2
    I have this problem too
    Did you sort it out?
     
    Nick19, Nov 27, 2023
    #2
  3. Mitchoff

    Mitchoff Member

    Messages:
    21
    I'm seeing this here, too. I believe it started happening after upgrading to Mac OS Sonoma.
     
    Mitchoff, Jan 10, 2024
    #3
  4. SWANDY

    SWANDY Pro

    Messages:
    350
    I am running Sonoma 14.2.1 and Parallels 19.2.1 and no issues with right clicking either the Apple Magic Mouse (which I don't really use a lot in Windows) and a Logitech M720. Both connected via Bluetooth.
     
    SWANDY, Jan 10, 2024
    #4
  5. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    586
    Hello,
    For us to further assist you, kindly provide us with the below information:
    1. Detailed explanation, with all steps by steps followed, to reproduce the issue.
    2. Reproduce the issue and create a video recording of the issue following the article https://kb.parallels.com/en/118652 and upload the recorded file via secured file sharing link (provide us with the link).
    3. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.

    Thank you.
     
    Pramesh Boodadoo, Jan 11, 2024
    #5

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