"Hide menu items" - app icon disappears

Discussion in 'Parallels Toolbox for Mac' started by AP_1, Jun 29, 2020 at 2:20 AM.

  1. AP_1

    AP_1 Bit Poster

    Messages:
    2
    As soon as I start the "hide menu items" app, my 1password mini icon disappears from _both_ hidden and visible rows. I can still see it in the "hide menu items" preferences and I am able to move it between hidden and visible rows but at the end it does not appear in either.


    Screenshot 2020-06-29 at 11.17.26 copy.jpg
     
  2. Abishek@Parallels

    Abishek@Parallels Staff Member

    Messages:
    92
    Hello @AP_1 , Please try reinstalling the application and see if it works, also, please ensure Parallels Toolbox is allowed under macOS System Preferences -> Security and Privacy -> Privacy Tab -> Full Disk Access and Accessibility. If the issue still persists, please reproduce the issue and generate a technical report ID by following the steps from the article < https://kb.parallels.com/en/124107 > and help us with 9-digit report ID once generated.
     
  3. AP_1

    AP_1 Bit Poster

    Messages:
    2
    hello, reinstalling Toolbox and the changing security settings did not help.
    ID 343680909
    thanks in advance
     
  4. TrentB3

    TrentB3 Bit Poster

    Messages:
    1
    Same problem here - ID 343829387
    2020-07-02_11-49-10.png
     

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