How can I deactivate my Parallels Desktop 10 license

Discussion in 'General Questions' started by AleksandrV, Apr 29, 2017.

  1. Ktg5

    Ktg5 Bit Poster

    Messages:
    6
    Got it to work, thank you.
     
    Maria@Parallels likes this.
  2. EricK14

    EricK14 Bit Poster

    Messages:
    2
    Hi! I just moved to a new iMac and am getting an activation error. Can you please reset the license key Parallels version 10?
     
  3. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello, your Parallels Desktop 10 key has been reset, please check the issue.
     
  4. EricK14

    EricK14 Bit Poster

    Messages:
    2
    Try it again and got it to work, thanks!
     
    Maria@Parallels likes this.
  5. JonathanR10

    JonathanR10 Bit Poster

    Messages:
    1
    Hi! I just moved to a new Macbook Pro and am getting an activation error. Can you please reset the license key Parallels version 15?
     
  6. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have reset the key. Try to activate now and check.
     
  7. MehlamM

    MehlamM Bit Poster

    Messages:
    2
    I am unable to activate my existing license on my new macbook - Request you to reset my activation key.
     
  8. Hi MehlamM. We have reset the license. Please activate now and it should work.
     
  9. MehlamM

    MehlamM Bit Poster

    Messages:
    2
    Sathiya - I am facing the same problem - Please resolve Screenshot 2020-07-12 at 9.32.06 PM.png
     
  10. Please follow the below steps to activate your Parallels Desktop 10 for Mac.
    1) Open Terminal (Finder --> Applications --> Utilities --> Terminal.app)
    2) Execute the command:
    prlsrvctl activate-license-online
    3) Start Parallels Desktop and try to proceed with the activation once again.
     
  11. MatthiasB4

    MatthiasB4 Bit Poster

    Messages:
    4
    It doesn't work and i get this in Terminal: Unknown action: activate-license-online
     
  12. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
     
  13. LeszekP

    LeszekP Bit Poster

    Messages:
    2
    Hi, I Have a problem with activate parallels after mainboard replacement in my mac - "Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license." Could you help me? (reset licence)?
     
  14. Hello LeszekP. We have made the necessary changes to your license. Please try to activate now and it should work.
     
  15. LeszekP

    LeszekP Bit Poster

    Messages:
    2
    Thanks!, It's OK :)
     
    Maria@Parallels likes this.
  16. MassiG

    MassiG Bit Poster

    Messages:
    1
    Hi, I am having the same issue as basically anyone else here. In my case is for a Parallels 10 version. I think I need a licence reset as well. Thanks for the support!
     
  17. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
     
  18. MatteoD4

    MatteoD4

    Messages:
    2
    same here with Parallels Desktop 11 for Mac
     
  19. MatteoD4

    MatteoD4

    Messages:
    2
    can you please reset my key?
     
  20. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have reset your Parallels Desktop 11 key. You can use it.
     

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