How do I restart again with my installation (parallels 10)?

Discussion in 'Installation and Configuration' started by JayV3, Jul 2, 2018.

  1. JayV3

    JayV3 Bit Poster

    So I was having issue finding the registration email so I mistakenly created a new acct.

    I have now found my registration email and want to use this. But i'm stuck at the screen where it's asks me for my activation key. I want to go back to the screen where I can login again. How do I do this?

    I've deleted all instances of "parallels" using
    - sudo find /Library/Preferences -iname "*parallels*" -delete
    - sudo find /User/my-user -iname "*parallels*" -not -ipath "*download*" -delete

    I've also delete the app that's created in /Applications.

    BUT I'm still stuck at the activation screen. Any ideas on how to get out of it and restart my installation process?
  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Hi JayV3.
    Please try navigating back to the previous screens within the Parallels wizard.

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