How Do Parallel Upgrade Purchases & Installations Work?

Discussion in 'General Questions' started by MikeekiM, Nov 25, 2024.

  1. MikeekiM

    MikeekiM Bit poster

    Messages:
    3
    I am still running on Parallels 16 (purchased in 2021).

    Am I eligible for the Parallels upgrade pricing? And how do I verify that I am a previous customer/owner of a Parallel license? Is entitlement confirmed during the purchase process (and therefore I can install the new Parallels on a clean machine)? Or does the upgrade installer "detect" a previous copy, which would mean I wouldn't be able to install from a clean machine?

    Or maybe I can use my Parallels 16 license key during the installation process?

    Thanks in advance for any guidance and information on this. I want to upgrade, but I want to be sure I understand how the upgrade process works.
     
  2. MikeekiM

    MikeekiM Bit poster

    Messages:
    3
    Adeboye Adeotan likes this.
  3. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    462
    Hello MikeekiM,

    Indeed provided you have an existing Permanent license key, you can purchase an upgrade key from our online store and upgrade to our latest released version.
     

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