How Frequent License Key Prompts Can Negatively Impact User Experience

Discussion in 'Parallels Toolbox for Mac' started by ngochuyenb, Jul 5, 2023.

  1. ngochuyenb

    ngochuyenb Bit poster

    What if there was a revolutionary idea to stop asking me for my license key almost every month? I have been asked for it three times since I installed the software and it's becoming frustrating, especially since my key hasn't changed. If this continues, I may have to uninstall the software
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member


    Thank you for your feedback.

    Kindly provide with the following information:

    1. How are you getting notification? Please share screenshot.
    2. Do you have any VPN connection?

    Also, please generate a technical data report by following the steps below:

    1. Click the Parallels Toolbox icon in Mac menu bar > Settings (asterisk icon) > Help > Send Technical Data...)
    2. Wait for the report to be generated. Add a detailed issue description, your name and email address and click Send Report:
    3. Once the report is sent successfully, write down its ID number and pass it to us.

    ngochuyenb likes this.

Share This Page