Hello! I have been trying to get in contact to get a refund for my parallels subscription as well as cancel my subscription all together. This process is extremely difficult and ridiculous. There is zero customer support and all I am trying to do is get in contact with someone so I can get my refund and cancel my subscription. This subscription was canceled last year! I just got charged $126.71 yesterday February 26, 2026. Please help me out.
How to get refund for being charged after canceling subscription
- Thread starter DylanP2
- Start date
Trishna Oobeyram
Staff member
Hello @DylanP2
Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:
https://kb.parallels.com/6571
Once submitted, a support representative will be happy to assist you further with the refund process.
If you have any difficulties in creating a support ticket, please let us know.
Thank you.