How to remove/deauthorize approved devices/recently used devices

Discussion in 'Account and Subscription Management' started by Obi-Wan, Jul 13, 2017.

  1. Obi-Wan

    Obi-Wan Junior Member

    Messages:
    17
    Hello,

    I signed in (just as a test) on the Parallels Access iOS app. I received the confirmation email and confirmed access to my account from that device. I now want to remove/deauthorize that device. How can I do this?

    If I go to "My Account" --> "My Profile" --> "Account Security", I can see all my "Recently Used Devices", but there is no option to deauthorize any of the devices.
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @Partha Rajendra , please try to use a different browser. In recently used device you can select the device and deauthorize the device.
     
  3. Obi-Wan

    Obi-Wan Junior Member

    Messages:
    17
    Hello,

    I do not see an option for this. I can click all of the 'Recently Used Devices' for more information under the Account Security page, but there is no button to deauthorize. I tried in both Safari and Chrome, and for 'Browser compatibility check' it says 'Stand-by.' Does that mean there is a browser problem? Is there a missing button?
     

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