How to Unsubscribe and Stop Auto-Payment

[AniaS]

I've checked the support Q&A's but cannot find how and where to actually cancel my subscription and stop auto-payment. I see there is an option to delete my account, but I want to be sure that this will also prevent me from being automatically billed.

Can someone please help?

 

[McallenT@P]

I've checked the support Q&A's but cannot find how and where to actually cancel my subscription and stop auto-payment. I see there is an option to delete my account, but I want to be sure that this will also prevent me from being automatically billed.

Can someone please help?

Hello @AniaS, If you wish to get a refund, please provide the order reference number or the email address, so that we can assist you with the refund. Please refer to this KB article: https://kb.parallels.com/116725 to disable autorenewal. Refer to this KB article: https://kb.parallels.com/124513 to delete the Parallels account. Thanks, Parallels Team.