How to Unsubscribe and Stop Auto-Payment

Discussion in 'General Questions' started by AniaS, Feb 11, 2022.

  1. AniaS

    AniaS Bit poster

    I've checked the support Q&A's but cannot find how and where to actually cancel my subscription and stop auto-payment. I see there is an option to delete my account, but I want to be sure that this will also prevent me from being automatically billed.

    Can someone please help?
  2. McallenT@P

    McallenT@P Parallels Team

    Hello @AniaS, If you wish to get a refund, please provide the order reference number or the email address, so that we can assist you with the refund. Please refer to this KB article: to disable autorenewal. Refer to this KB article: to delete the Parallels account. Thanks, Parallels Team.

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