I Can't Activate Parallels Desktop

[HalilT1]

My old Mac is unavailable. When I enter activation key and I try activate with "Activate on This Mac" button I get this message. "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license." I can't reach this step.

 

[Maria@Parallels]

Hello, we've reset your Parallels Desktop 11 license key. Please check the issue and let us know how does it work.

 

[HalilT1]

Thank you very much.

 

[DanielK36]

Hi, is there any possibility that you can do the same thing for me ? I have old version 8 (becaue I need old version for old MAC) but I reached the maximum number of activation.. This Parallels version should be active only one this one mac...