i didn't shut down windows before shutting down parallels program

colibrimoon

Bit poster
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i forgot to shut down my windows program before i shut down my parallels program. now i can't open the windows program. the signin page says 1 program running, but the i can't click on the link. i know that there is a way to close the running program but i can't remember how to do it? can anyone help me?
 
Hello,

please do the following:
1. In the Finder, browse to the virtual machine folder (the default path is: Documents-Parallels-Virtual Machine).
2. Find and delete the ".sav" and ".mem" files in the virtual machine folder.

Best regards,
Stacey
 
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