I just purchased the pro version and it has been the biggest issue in my life

Discussion in 'Installation and Configuration of Parallels Desktop' started by FernandoC5, May 17, 2023.

  1. FernandoC5

    FernandoC5 Bit poster

    Messages:
    1
    I download and istalled parallels, first issue was it was not connecting to a network, I am connected to my wifi but windows 11 is not recognising.

    then I deleted everything and reinstalled, and I'm having the same issue, over and over again

    I looked up a video were I was able to enter but know I don't have connection and support is never available I'm unable to communicate with somebody to help me.

    PLEASE HELP ME ASAP.
     
    FernandoC5, May 17, 2023
    #1
  2. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    125
    Hello,
    Thank you for your feedback.
    To let us better understand the situation, please perform the following steps:
    1. Reproduce the issue.
    2. Collect a technical report (click the Parallels icon on top of the Mac menu bar > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID
    Thanks!
     
    Ashley Chumun, Jun 5, 2023
    #2

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