I need Activations Reset...

Discussion in 'Parallels Toolbox for Windows' started by JeremyS13, Aug 1, 2023.

  1. JeremyS13

    JeremyS13 Bit poster


    I have a subscription and am trying to use Toolbox on Windows (I use Virtualization on Mac) and am getting a message that Toolbox has been activated on 3 different machines and needs an additional license.
    I assure you, there is one machine with it, and only one. Can I have my activations reset?

    As an aside, it would be far more ideal if Parallels let you manage this yourself. This is an incredible inconvenience to deal with online support over. I didn't even find a support number.
  2. Aydaskhan Asochakov

    Aydaskhan Asochakov Staff Member

    Thank you for posting on Parallels Forum.
    We've made a few tweaks. Your issue should be addressed.
    If the issue still persists, reproduce the issue and collect a technical report as per: http://kb.parallels.com/en/124107
    Then copy 9-digit ID of the report and provide it in a reply message.
    Wishing you a great week ahead!

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