I was charged a renewal fee, but my license still shows inactive

TobennaE

Bit poster
I was charged a renewal fee, but my license still shows inactive and I had to resort to the 14-day trial to get back in my windows VM.
How do I get this resolved?
 
I was charged a renewal fee, but my license still shows inactive and I had to resort to the 14-day trial to get back in my windows VM.
How do I get this resolved?
Hello @TobennaE
We did not hear back from you through our support ticket.
We have sent you a private message.
Kindly check your inbox.
Regards,
 
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