Idle logoff client side message

Discussion in 'Parallels Remote Application Server Feature Suggestions' started by GraspS, Sep 5, 2018.

  1. GraspS

    GraspS Junior Member

    When a user is logged off by the idle timer, a friendly message would be nicer than "The remote computer has ended the connection". Some users equate this to an error. Ideally, a popup warning a couple of minutes before they are logged out would be great to give them the chance to extend their session. Thanks
    MichaelD52 likes this.
  2. Sergei Bobrovnik

    Sergei Bobrovnik Parallels Team


    The error messages on the client side improved in v18.2 (released today).

    Now users will see the warning with an explanation (matching the exact disconnect reason). For example, for the RDP error code 0x00000003 (ERRINFO_IDLE_TIMEOUT):

    Screenshot 2021-11-03 at 19.44.28.png

    Hope this helps.

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